The Okotoks On-Demand Transit program was recently announced as the winner of the Minister’s Award for Municipal Excellence for Service Delivery Innovation by the Government of Alberta.
This award is given to a municipality that provides “an innovative initiative that improves the delivery process or reduces the cost of a program or service through a more efficient process or through the use of an alternate delivery approach”.
The curb-to-curb program launched in December 2019, providing service coverage and frequency that would not be possible through implementing a fixed-route public transit system. Okotoks On-Demand Transit, managed by the Town of Okotoks and operated by SOUTHLAND Transportation with RideCo as the technology partner, has surpassed all performance expectations, contributing to the agency’s many achievements that have resulted in this exciting award.
To learn more about Okotoks’ award-winning service, please read the Town of Okotoks press release.
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We are immensely proud of the continuing success that the Okotoks On-Demand Transit service is experiencing – this success is a direct result of our strong partnership and passionate employees who have worked tirelessly to provide exceptional customer service to the residents of the Town of Okotoks! Receiving this award further solidifies our ongoing commitment to being the transportation Service Provider of Choice.
Source: Rideco.ca, Okotoks On-Demand Transit Awarded for Exceptional Service
